Answerline

What number do I call for AnswerlineTM service?

To receive answers to your questions, simply call Customer Service at Environmental Resource Center's main line:

800-537-2372 or 919-469-1585  8am to 5pm EST Monday - Friday

You will be directed to an environmental and safety consultant with expertise in the correct subject area.

Can I get AnswerlineTM service by email?

If email is easier for you, you can send your inquiry to Customer Service who will forward it to one of our environmental and safety consultants. You will receive a response within 24 hours.

service@ercweb.com

How long will I have AnswerlineTM service?

Environmental Resource Center offers free AnswerlineTM service for one year starting from the date of your training or webcast.

When will my question be answered?

Many times we are able to connect you with a consultant immediately. If this is not possible, your call or email will be answered within 24 hours.

Can I ask questions outside the subject matter of the course I attended?

Environmental Resource Center's AnswerlineTM is limited to one year of verbal answers that relate to the topic of the seminar you attended. If you need assistance with other topics or require a written response, you can opt for our fee-based service.